Keatext
AI based text analysis platform
- Seamless upload of feedback data, quick discovery of insights
- Reduce analysis time and improve decision-making efficiency
- 360 degree customer journey view, recommending the most influential actions
- Improve Customer Satisfaction (CSAT) and enhance the capabilities of CX and HR teams
- Identify the root cause of negative comments
- Understand the driving factors behind NPS and CSAT scores
- Improve problem-solving time and reduce customer churn
Product Details
Keatext is an AI based text analysis platform that focuses on analyzing customer experience and employee engagement. It helps businesses understand and enhance people's experiences by analyzing feedback from customers and employees. Keatext utilizes AI technology to provide customized recommendations to improve the customer and employee experience, and simplifies data upload and analysis processes through integration and cloud platforms.
