Dovetail
AI Customer Insight Center, Driving Product Decision Making
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- Projects: Transform conversations, documents, and survey feedback into real-time insights.
- Ask Dovetail: Activate customer voice in Slack and Microsoft Teams, enabling anyone to make customer-centric decisions.
- Channels: Use AI to automatically classify a large number of support tickets, NPS scores, and comments, helping to identify issues, track trends, and build better products.
- Recruit: Recruit contacts from over 3 million verified consumers and professionals to centrally manage all research projects.
- Integrations: Connect with 25+tools to share insights with the team.
- Enterprise ready: Providing scalable and secure solutions for Fortune 500 companies, establishing a cross team customer-centric culture.
Product Details
Dovetail is an AI customer insight center that quickly generates real-time insights by analyzing customer conversations, documents, and user feedback, helping organizations develop strategies, influence design, and drive product roadmaps. Dovetail's product background is to help businesses better understand and utilize customer data to make more accurate business decisions. The main advantages of the product include AI driven insight generation, cross team insight sharing, and reduced manual analysis time. Dovetail's price positioning is free trial and paid, suitable for enterprises of all sizes to use.
